16 Key Customer Service Skills (and How to Develop Them)
It doesn’t matter how great your product is: If your customer service is poor, people will complain about it, and you’ll lose customers.
The good news: It’s not impossible to turn things around. Transforming your customer service from mediocre to great won’t happen overnight, though. It requires a serious commitment to meaningful change, a team of rockstar support professionals, and work across the entire organization.
Read the relative article here: Help Scout and discover significant Customer Service Skills.
Demosthenes Spiratos is the co-founder of EverFounders, COO at G. Manolopoulos ltd and a results oriented professional with operational and customer service background experience more than 20 years at wholesale, services and retail businesses. He has hands-on experience in the fields of after sales support and business development with specialization in improvements of systems and operation processes.